Blue Calcite Tower

At JIAJIA, our pieces are made to last a lifetime—not to end up in a landfill. We use 14k gold and ensure that each piece meets our high quality standards and supports responsible production.

We offer complimentary standard shipping on all domestic orders over $300. In stock items are processed within 24 hours of receipt. Standard shipping takes 2-4 working days.

At JIA JIA, quality and craftsmanship are our top priorities. However, jewelry is naturally delicate and may require repairs over time. We offer a one time repair within 60 days of purchase directly from our website. Visit our repair policy for more information.

For a full refund on a piece purchased, a return request must be made within 24 hours of receipt. Any requests made after 24 hours will allow for exchange only and must be made within 7 days of receipt. All pieces will be subject to a quality control inspection, and the original packaging must be intact. We reserve the right to refuse a return or exchange if the item received is determined to be damaged or unsaleable. Custom orders, international orders, exchanges, items bought with store credit, and sale items are final sale.